Earning high marks in clinical quality while effectively controlling costs, earning patient loyalty and maintaining worker satisfaction have helped earn Poudre Valley Health System, Fort Collins, Colo., the 2008 Malcolm Baldrige National Quality Award in healthcare.
Poudre Valley was cited by the National Institute of Standards and Technology, a Commerce Department agency, for high levels of performance in many process measures for clinical assessments, consistently maintaining competitive healthcare costs and earning an overall physician satisfaction ranking in the national 99th percentile, according to Gallup. The hospital ranks in the top 1% of U.S. hospitals for patient loyalty, according to the CMS, and was named the nations No. 1 hospital for nursing quality by the American Nurses Credentialing Center.
Poudre Valley was named earlier this year by Modern Healthcare as No. 94 on the list of 100 Best Places to Work in Healthcare.
The Baldrige Award program is managed by the NIST and named after President Ronald Reagans secretary of commerce. The award program was initiated by Congress in 1987 to encourage business competitiveness and performance. Baldrige awards are given each year to winners in the categories of manufacturing, service business, small business, education, healthcare and not-for-profit organizations.