The National Quality Forum announced it endorsed guidelines for creating Web-based, consumer-focused public reports of health information.
Falling under the standard development organizations project to endorse additional performance measures of hospital care, the guidelines are to help design reports that improve the presentation of evidence-based information. Poorly constructed public reports could interfere with patients decisionmaking process, according to the NQF. These guidelines offer public report design and implementation strategies to increase the value and usefulness of publicly reported information, said Janet Corrigan, president and chief executive officer of the NQF, in a written statement.
The seven guidelines, developed under a contract from the Agency for Healthcare Research and Quality, should be used by those that sponsor and publish public reports, such as government agencies, consumer groups, hospital accrediting organizations, business coalitions and hospital associations, according to the NQF.
The guidelines are: Identify the purpose and audience of the report; use a transparent process; convey the meaning of quality in the report; use measures that are transparent and have met rigorous criteria; present and explain the data; ensure the design enhances usability; and evaluate and improve the report.