Lack of essential data was one of the emergencies in ER
Craig Feied and Mark Smith were hired in the mid-1990s as director of medical informatics and chairman of the emergency department, respectively, at Washington (D.C.) Hospital Center. Their task was to turn around the emergency department and reduce patient wait times, which at the time were up to nine hours. The two realized that its overcrowding and long waits were the result not of a lack of space but of a lack of access to instantaneous patient data.
To address this, Feied and Smith created Azyxxi, a cross-application healthcare information access platform that integrated data from various areas of the hospital, including demographic, laboratory, financial, imaging and scanned document data. When the system went live in 1996, patient satisfaction climbed to the 95th percentile, consumer surveys rated the emergency department one of the best in the region and the medical staff voted it the best clinical service department in the hospital.
Im honored to congratulate both Drs. Mark Smith and Craig Feied on the receipt of such a prestigious award, said Catherine Szenczy, chief information officer of parent system MedStar Health. As co-creators of the Azyxxi technology, they have provided a tool that helps clinicians quickly assess a patients condition and make decisions about their care.
Within three years, Azyxxi became the clinical information system used throughout the hospital, and under Feied and Smiths leadership, it has been adopted at six other hospitals within the MedStar system. In July 2006, Microsoft Corp. acquired Azyxxi and renamed it Amalga, and Feied joined Microsoft to lead the development team.
Barbara Kirchheimer, a former Modern Healthcare reporter and news editor, wrote all profiles. She can be reached at [email protected].
This story initially appeared in this week's edition of Modern Healthcare magazine.
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