I believe the stance Joint Commission is taking to require healthcare organizations to develop codes of conduct is an unfortunate but very necessary action, given the current state of affairs in many hospitals. While good manners should have been incorporated as a part of every childs home training and practiced in kindergarten, the conduct of many professionals has been less than satisfactory in the workplace and would certainly suggest otherwise. Therefore, for the sake of our patients and those staff members who have been abused by a less-than-professional healthcare provider, particularly physicians, I am pleased to see that compulsory organizational policies will be required in an effort to reduce, if not eliminate, bad behavior. It is long overdue.
Pamela B. Simmons, Ph.D., R.N.Senior director and professorNorthwestern State UniversityCollege of NursingShreveport, La.
Bad behavior has been tolerated too long
Thank you so much for addressing an issue that many people, including administration, like to close their eyes to! How can you possibly be focused 100% on a patient when your head is reeling because a co-worker or physician just made you feel worthless and humiliated.
I preach this so often and recently did evaluations for a department that I am interim manager over. Clinically, these people are very sound. Some of the behavior, however, is just unacceptable and has been tolerated so long that I am actually having to battle and stand up against these bullies for what I know is right and wrong! Thank you for making my beliefs a proven fact!
Julie Dupuis, R.N.Sterile processing supervisor
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