Getting better healthcare information into the hands of people who need it is our business at Ingenix. Our company has been in the news as a result of the New York attorney generals investigation into the healthcare industrys use of actual physician-billed charge data to determine a reasonable and customary amount to pay a physician when consumers choose doctors outside their health plans network of care providers.
We believe that the issue of how to calculate out-of-network charges and reimbursement is an important one, but we also believe that it is a small part of a larger issue: improving the healthcare system by improving the quality and quantity of information available to its participants.
We are one of healthcares largest information and technology companies. Ingenixs 7,500 doctors and nurses, economists, statisticians, scientists, computer technicians and other experts are dedicated to creating technology and collecting, organizing and distributing data to help people make decisions that improve the quality and cost of healthcare. Every day, our work helps detect drug-safety concerns, assists people in finding the best treatment options for their medical needs, simplifies the billing processes used by doctors offices, clinics and hospitals, and more. Good data, sound methodologies and innovative technologies like ours are an important part of making healthcare work better.
There is a growing need for comprehensive information about costs and value across the healthcare system. Without transparency and good information around value and quality, patients cant make informed decisions about their healthcare, and physicians cant access information about how to set fees. In other, less complicated areas of our lives, we rely on information intermediaries to help us. We can turn to the Zagat Survey to help us select a dining experience of the desired quality and cost, and the Kelley Blue Book values when its time to purchase a car. But when we are at our most vulnerable, and need to choose a doctor or medical treatment, we have incomplete or no information about cost and quality.