I have just read the article The hard work of culture by John Mitchell. He is exactly correct in his assessment that Great workplace culture cannot be done on the cheap. How is it that most senior leadership types of people in charge of the culture-change programs do not understand this?
Mitchell has written a very fine article that outlines in very brief fashion the key concepts necessary to keep programs from becoming the flavor of the month. I am very glad you have recognized the essential key components of culture change.
I can only hope that people will read what he has to say. Understanding of the process concept of doing culture changes does take commitment and skill and the ability to lead people by getting out of their way, which, by the way, means a fundamental shift in our perceptions as leaders. If we truly believe our work staff are valuable resources we will have to learn to act that way, or we are truly condemned to repeat past mistakes of other flavor-of-the-month programs.
Larry AustinDirector of pastoral servicesPitt County (N.C.) Memorial Hospital
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