Promoting patient safety continues to be the top reason for implementing information technology, while a lack of financial and staffing resources continues to be the most significant barrier to implementation, according to the 18th annual Healthcare Information and Management Systems Society leadership survey released today.
Among the 360 healthcare IT leaders surveyed, 18% reported experiencing a security breach within the past six months, and internal breaches of security were named as the top data security concern by 57% of the respondents. In response to security concerns, 70% were most likely to implement disaster-recovery technologies; 69% would use firewalls; 68% would use user access controls; and 64% mentioned both the use of audit logs and single sign-ons as likely security measures. HIMSS Board Chairman George Hickman noted: Its clear that providers will be adopting multiple measures.
The survey also noted a decline in satisfaction with vendor performance. Last year, 8% of respondents said they were very satisfied with the performance of their IT vendors. This year, that figure was 0%. The number of satisfied respondents fell to 60% from 70%; neutral grew to 26% from 18%; dissatisfied grew to 14% from 4%; but very dissatisfied fell to 0% from 1%.
Hickman speculated that this may be a result of higher expectations coupled with the lack of turn-key products that are instantly ready to use, as well as the creative tension between vendors marketing and delivery divisions with one side driving up business while the other struggles to keep up. -- by Andis Robeznieks