J.D. Power and Associates plans to release the results of its 2007 National Health Insurance Plan Satisfaction Study on Thursday, March 15, at 11 a.m. EDT.
The study measures member satisfaction with major commercial health insurance plans. The study also examines member experiences with coverage and benefits; customer service; claims and paperwork; information and communication; preventive care; plan loyalty; cost and provider network aspects of the health plans. Regional awards will be presented to the top-ranking health plans in each of the major U.S. Census regions: Northeast, South, Midwest and West.