When she needed to schedule her annual mammogram last
fall at Canonsburg (Pa.) General Hospital, Georgiann Robbins turned to her personal computer.
A friend had told her about ScheduleConnect, a service
that allows patients of the West Penn Allegheny Health
System to request diagnostic tests online. A link on the health system's home page takes patients through a secure online process that
allows them to choose the tests they need.
Read more (registration may be required).