Vassar Brothers Medical Center, Poughkeepsie, N.Y., has received a deluge of calls since officials revealed that a laptop containing personal information identifying 257,800 patients was stolen. The laptop was stolen in late June, but Poughkeepsie police have no leads, Detective Lt. William Siegrist said.
All of the patients who had personal information compromised have been notified, said President and Chief Executive Officer Daniel Aronson, M.D. But some patients did not receive a letter of notification until Thursday, and have not had the opportunity to place a fraud alert with any of the three national credit bureaus.
The hospital was forced to bring in additional staff to field calls from concerned patients. The information in the laptop dated back about 20 years, said Nick Christiano, the hospital's chief information officer. Hospital officials said the laptop was kept secured to a mobile cart in a secured room in a restricted area. Security videos did not reveal any suspects, police said.
The laptop served as the backup database for admissions to the emergency department in case of an outage. Patient information was not encrypted, but protected with a password, spokeswoman Jeanine Agnolet said.