Bronson Methodist Hospital, Kalamazoo, Mich., won the 2005 Malcolm Baldrige National Quality Award in healthcare, becoming the fifth healthcare organization recognized by the program since it created a healthcare category in 1998.
The first award in the healthcare program was given in 2001.
The 321-bed hospital was praised for, among other quality efforts, reducing its Medicare mortality rate to 3.5% from 4.8% between 2002 and mid-2005, and raising overall patient satisfaction to 97% from 95% between 2002 and 2004.
Hospital spokeswoman Susan Watts said the hospital's next steps are reviewing feedback from the awards survey team and preparing for a Baldrige teaching conference in April.
Congress created the award in 1987 to highlight quality improvement in various industries. Read more about Bronson's quality programs on the Baldrige Award Web site.