People enrolled in consumer-driven health plans are more satisfied with their coverage and more likely to research their healthcare than those enrolled in traditional plans, according to a survey released by the Blue Cross and Blue Shield Association. The Web-based survey, conducted in August, found that 68% of consumers with health savings accounts or HSA-eligible, high-deductible plans were satisfied overall, compared with 56% of individuals with traditional insurance. Some 71% of those in consumer-driven plans and 57% of those with traditional insurance said they were satisfied with their access to preventive care and wellness services, while 69% and 55%, respectively, said they were satisfied with the benefits information provided by their plans. The survey also found that, among consumer-driven plan members, 33% accessed information on prescription-drug costs and 20% researched physician costs. That compared with 18% and 14%, respectively, among enrollees in traditional plans. The survey was based on responses from nearly 3,000 Blues and non-Blues members. The nation's 40 independent Blues plans offer or plan to offer HSA-compatible health plans in all 50 states by next year, the association said. -- by Laura B. Benko
Survey says HSA members more satisfied, informed
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