American Airlines launched a program to improve quality of care for about 55,000 employees in the Dallas-Fort Worth area. Under the program, about 100 primary-care physicians will be evaluated on how well they follow national guidelines for the treatment of heart disease, stroke and diabetes over a 12-month period. They will be compared with other physicians in UnitedHealthcare's north Texas network as well with the National Committee for Quality Assurance's Health Plan Employer Data and Information Set. In its second phase, the project will provide feedback to the physicians and resources to help them follow the guidelines. The third phase will include reporting results and recognizing participating physicians. "This differs from our existing wellness programs in that we are working directly with area physicians and our health-plan administrator to proactively manage the care of at-risk patients," said Virginia Nisbet, director of health strategies at American Airlines, in a news release. Nisbet also is board president of the Dallas-Fort Worth Business Group on Health. -- by Andis Robeznieks
American Airlines project to improve workers' care
Send us a letter
Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.