On "Overcoming the odds" (Sept. 20, p. 20) about a CEO who choose to be a victor rather than a victim:
My first read of every issue of Modern Healthcare is your Publisher's Letter-they are insightful, compassionate, wise and compelling. This issue was no different. Your commentary on George Buckley and others like him is nicely summed up in the last sentence of the second-to-last paragraph: "They keep things simple and direct." This application of Occam's razor does not get nearly enough media attention. No doubt because when life is simple and direct, there is not as much for the media to get frenzied about. Thank you for your commentary.
Paul J. Disser
Chairman and chief executive officer
Spectrum Vision Systems
Overland Park, Kan.
On "The lesson of the good Samaritan" (Sept. 13, p. 30) about how unexpected acts of caring help make the world more enjoyable:
I wanted to drop you an e-mail to let you know I have enjoyed your Publisher's Letter very much each week since starting a new position, at which I inherited a subscription to your magazine. The lesson of the good Samaritan will be one I will share with colleagues and friends. A little act of kindness can go a long way.
J. Roger Culver Jr.
Director of business development
Coliseum Health System
On "These aren't Mickey Mouse ideas" (Aug. 2, p. 24) about how a consultant uses theater as a model for healthcare:
Once again you are right on the money. I serve on the American College of Healthcare Executives' Book of the Year Committee and recently read If Disney Ran Your Hospital as one of the books eligible for this honor. Having now served three years on this committee, this book received the highest score of any book I ever reviewed for all the same reasons you cite in your Publisher's Letter. Thus, I was heartened to see your write-up on the great messages and concepts conveyed in the book. Thank you for the inspiration and lessons you continue to bring to all of us in the healthcare field.
Regional vice president
On "Playing the right way" (July 26, p.24) about how caregivers exemplify a sportswriter's vision of what matters most in life:
I've been meaning to send this e-mail for some time, but have neglected to do so as I've found myself caught up in other projects. I work for a rural, nonprofit hospital in Michigan and subscribe to Modern Healthcare. I read your column about Grantland Rice. I have seldom enjoyed a column so much. It was beautifully written, interesting, humorous at times and touching. Thank you for sharing your thoughts.
Manager of community relations
OSF St. Francis Hospital
On "It's all in your attitude" (Sept. 6, p. 26) about how being positive can make a big difference:
I am a CEO at a struggling hospital and am facing closure. I am moving forward on a plan to enter a joint venture with local physicians and the change has really worried me. Reading your article has given me a lot to think about this past week and has affected me more than any other in the past year. I am totally refocused and my team is definitely responding to my renewed enthusiasm. Thanks for the words of encouragement and inspiration. They really do make a difference.
Chief executive officer
St. Alexius Hospital
I find your articles not only insightful and helpful to me in my business environment, but I also make copies for our 23-year-old and 20-year-old daughters to read. Sometimes seeing something in print helps to bring a certain concept into their day-to-day dealings. Thank you for your presence in our lives.
Franklin Hospital Medical Center
Valley Stream, N.Y.
It is about 5: 15 p.m. on a Friday and I am weary from a "rougher than usual" week in healthcare. But before I left for the day (notice I didn't say week), I thought I'd read a few articles from Modern Healthcare. One section that I never skip is your Publisher's Letter. Thank you so very much for your meaningful stories. I love them and am always uplifted when I read them. The topics and people you write about touch my soul and I'm grateful to you for that. I wish you were my friend. And yet, somehow I feel that you are. Thank you and have a great weekend.
Vice president of risk management
Good Samaritan Regional Medical Center