Doctors, take a bow.
In data gleaned from satisfaction surveys at 1,326 hospitals involving more than 300,000 patients and about 50 aspects of a patient's hospital stay, satisfaction with physicians' medical skills ranked at the top of the list, according to Press Ganey Associates, which released the results today.
Among patients who stayed overnight in the hospital, physicians were praised for their skill, with 70% of patients responding with very good, the highest score on the scale, and 25% as good, according to the South Bend, Ind.-based patient satisfaction survey firm. The patient satisfaction score was slightly higher that 91 out of 100.
"For physicians' skill to emerge as the greatest satisfier this year . . . is a tribute to physicians across the country," said Sabina Gesell, senior research associate at the firm. "Not only did this element of care receive the highest ratings, patients across the country had more consistent feelings about this issue any other on the survey."
Friendliness and courtesy of the nursing staff ranked second with a score of 90; friendliness and courtesy of physicians ran third, slightly lower at about 89; and skill of the nurses placed fourth, slightly below 89.