On "He's the man" (Nov. 17, p. 24) about former Henry Ford Health System Chief Executive Officer Gail Warden and his example for other leaders:
What a wonderful Publisher's Letter. Gail is an icon not only of great leadership but of the best of humanity. Nice of you to share your admiration.
I am very fortunate to have the opportunity to work with Gail again, particularly on the subject of leadership.
Executive vice president and chief operating officer
National Center for Healthcare Leadership
On "Reflections on rehab" (Oct. 20, p. 26) about the need to make changes in new regulations regarding Medicare reimbursement for rehabilitation care:
What a great editorial on Edward Eckenhoff, the president and chief executive officer of the National Rehabilitation Hospital, and the issues surrounding people with disabilities.
It reminds me of your speech at our Vocational Rehab Business Team luncheons. There is no doubt that during my six years here, I have had my horizons expanded about the social and clinical roles for organizations such as Eckenhoff's and mine.
Without our community leadership, supported by folks like you, the societal landscape would never change. Too bad the legislators I talked to recently in Washington don't get what their role is.
President and chief executive officer
Rehabilitation Institute of Chicago
On "Keeping the women on board" (Oct. 6, p. 21) about the importance of strategies to keep women workers satisfied in their jobs:
I read your letter with interest, but I disagree with your assessment of how to "deal with" women. You make the assertion that women "need to be represented in key executive positions across an organization, to ensure that women are treated with respect."
By saying this, you make the blanket assumption that men are incapable of understanding the needs of working women. What an insult. One of the marks of any good manager (person, for that matter) is the quality of empathy, the ability to understand something you have not personally experienced.
In my experience, some of the most unsympathetic, unfeeling managers of women have been other women.
Director of business development
Dr. John Warner Hospital
On "A dog's tale" (Sept. 29, p. 24) about the mistreatment of a dog named Joe Sumo and the kind of person who would do such a thing:
Thank you so much for your wonderful letter. I enjoyed it immensely. I, too, am a dog lover. I came to it rather reluctantly-under pressure, I got my husband a beagle for his birthday seven years ago.
At the time, I told my husband that I wasn't letting the dog out, wasn't feeding him, or picking up you know what.
That lasted about a week. The first year was a trial by fire. I often tell Sam (the beagle) that if he hadn't been so cute, I probably would have strangled him.
However, Sam has decided that I am his human, and he is devoted to me in an unbelievable way. I return that devotion. We have also added a Labrador retriever to the family, so that Sam would have company while we are working.
Anyway, thank you for your letter. It touched me, and made my day. I am passing it along to others I know who understand the magic of dogs.
Catholic Charities Services Corp./Parmadale
On "To bosses everywhere" (Oct. 13, p. 30) about the advantages that accrue to companies with a policy of treating their employees with respect and dignity:
I just wanted to let you know how much I look forward to reading your Publisher's Letter each week. It frequently resonates with my personal experience, and I often share it with my team.
"To bosses everywhere" was a great message that I intend to share with others.
Vice president of public relations and marketing
Health Alliance of Greater Cincinnati
Your letter reiterated themes I have seen replayed in many areas, not just healthcare.
Sometimes I suspect those who perpetuate such behavior do so either because they distrust their own abilities and so must overcompensate for low self-esteem or they simply like to abuse their own power. Either way, everyone loses.
Director of marketing
Lauer is the author of two books, Reach for the Stars and Soar with the Eagles, and is an experienced guest lecturer available for public speaking engagements. For more information, visit www.chucklauer.com