Aetna, Hartford, Conn., agreed to pay $4 million to be divided among 147,000 dentists and an additional $1 million to the American Dental Association's charitable foundation to settle a class-action lawsuit accusing the insurer of routinely delaying or reducing payments for dental claims. The company covers about 11.3 million people under its dental plans. As part of the settlement, Aetna also pledged to clarify the details of its claims process, reduce paperwork and increase computerization. The agreement, which must be approved by U.S. District Court Judge Federico Moreno in Miami, mirrors a $170 million deal Aetna reached in May in a case brought by groups representing 700,000 physicians. Aetna said costs of the latest settlement were included in a $75 million, second-quarter charge for litigation. -- by Laura B. Benko
Aetna, dentists agree to settle claims-denial suit
Send us a letter
Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.