"A new Rand Health study, which I co-authored, finds that American adults are getting only 55% of the medical services they need. ... We need a real healthcare system. We need to create teams of health professionals-doctors, nurses, health educators-who work together. Those teams must have tools to help them quickly identify the best set of services for each of us. And they must be able to explain the choices we have in plain language so we can each decide what treatment is right for us."
-Elizabeth McGlynn, Los Angeles Times