John Morrissey's May 10 article "Time for the what-if strategies" (p. 58) offered a comprehensive analysis of the potential problems hospitals face regarding year-2000 issues. The question unaddressed was, where do these hospitals, especially the smaller ones, turn for Y2K assistance?
In a study by the National Federation of Independent Business, 25% of smaller companies that haven't taken action on Y2K say it's because they do not know where to begin. I suggest they turn to local trade groups or area small-business associations.
The Massachusetts Hospital Association, for example, offers a variety of tools to its members to address Y2K issues. Knowing there is a place to turn for advice or assistance can break the gridlock many organizations face in an attempt to complete year-2000 compliance.
The media need to act not only as a watchdog for the industry's Y2K preparedness but also as proponents of positive actions the business community is taking to make the world Y2K-friendly. Year-2000 coverage entails more than a list of the problems involved; a corresponding list of solutions is equally important.
Co-author, "The Smaller Business Year 2000 Guide"
Horizon Information Group