A not-for-profit institute established to monitor the year-2000 computer problem in healthcare has launched a "rapid response" service to alert hospitals and clinics to problems in computers and medical devices that occur this year.
Although the programming glitches are tied to the rollover to the year 2000, they are expected to affect computer hardware and software beginning this month, said Joel Ackerman, executive director of Minneapolis-based Rx2000 Solutions Institute.
A communications center will collect information through a toll-free number and send it immediately by e-mail to its healthcare membership. The institute's World Wide Web site also will carry the information, said Ackerman.
The institute already has identified a few glitches expected to produce date-related problems this year.
To report such problems, call 888-835-4478. To monitor the alerts, visit the Rx2000 Solutions Institute's Web site at www.rx2000.org.