Managed care is cramping the style of New York City doctors, but its impact on the relationship between them and their patients is mixed, says a new survey of physicians.
According to New York Doctors MSO, the survey's sponsor, patient care and doctor-patient relationships suffer under managed care. The Forest Hills, N.Y.-based management services organization said almost one in two physicians, or 45% of 200 primary-care doctors polled, believe managed care has had a "negative impact" on the quality of physician-patient relationships.
At the same time, 41% said managed care has caused no change in the quality of their relationships with patients, and 11% said it's had a positive impact.
New York Doctors MSO also noted that just over half the doctors surveyed-51%-said managed care has hindered their ability to exercise professional judgment on patients' behalf. However, another 38% said managed care had no impact on professional judgment, and 10% reported a positive impact.
When asked about paperwork and administration, respondents were glum. Some 67% said managed care has increased the time they spend on those functions. And 58% said managed care has increased administrative costs.