Executives of some insurance industry trade groups engaged in unfair and misleading tactics recently when they resorted to grilling reporters about the poor image of the managed-care industry.
Officials of the Health Insurance Association of America and the Blue Cross and Blue Shield Association summoned reporters to a press briefing in Washington. But it wasn't to answer questions. They wanted reporters to tell them why the managed-care industry is getting such bad press.
Here are a few reasons: patient complaints involving denials of care by managed-care organizations seeking to keep the lid on medical costs; drive-through deliveries that force new mothers out of the hospital after 24 hours; and physicians who allege that "gag clauses" prohibit them from telling patients about treatment options that aren't covered by their health plan. You'd think these geniuses could figure it out for themselves.