Reprint-MH25028CompassOne | Modern Healthcare

REPRINTED WITH PERMISSION

April 14, 2025

Innovation in healthcare can take many forms. The individuals and organizations named to Modern Healthcare’s Innovators Awards list this year have one thing in common: They think outside the box and are propelling the industry forward.

Compass One Healthcare

Wayne, PA

Compass One Healthcare comprises two healthcare support companies – Morrison Healthcare, which provides food and nutrition services, and Crothall Healthcare, which offers facilities management and other services.

Leaders have:

Used data analytics to improve patient satisfaction across upward of 20 healthcare organizations by focusing on nurse engagement, strategic rounding and easier access to menus.
Reported achieving a 13-point percentile rank increase in Quality of Food scores over the course of six months through tracking metrics such as tray completion.
Reduced turnover rates among hourly associates and patient dining associates.
Begun scaling the initial program to offer training and a unified dashboard at more than 600 hospitals.