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Sponsored Content Provided By Nuance Communications
This content was created by and paid for by an advertiser. The Crain's editorial department was not involved in the creation of this content.
November 23, 2020 03:45 PM

Webinar: Enhancing the Patient Experience with Digital Patient Engagement

Now Available On-Demand

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    Today’s consumers use technology to manage ever-expanding areas of their life. From surfing television shows, to checking account balances, to building shopping lists, people control more and more or their life with less and less effort. Healthcare consumers — patients — expect similar conveniences within the healthcare realm. Existing consumer engagement solutions can be applied within healthcare to automate intelligent interactions and meet these patient service demands. A digital conversational AI experience can empower patients with access to information and self-reliance that drives patient satisfaction and protects revenue.  

    During this webinar, you'll learn:

    • The importance of a digital patient engagement strategy 
    • The role patient communication plays in organizational revenue
    • How to deliver better patient experiences with AI-powered, omni-channel technology 
       
    Panelists:

    Peter Durlach
    Senior Vice President, Healthcare Strategy & New Business Development Healthcare Strategy
    Nuance

    Peter Durlach is the senior vice president of strategy and new business development for Nuance’s Healthcare Division where he holds a pivotal role in advancing the portfolio of healthcare solutions to align with industry pressures and shifting needs of healthcare clients. Durlach helped create the Healthcare division and drive significant growth between 2006 and 2011 and then briefly left the company to act as the Entrepreneur in Residence at the University of Pittsburgh Medical Center. Prior to Nuance, Durlach worked as a consultant, president of Unveil Technologies, Inc. and vice president of marketing and business development at Lernout and Hauspie. Durlach graduated from the University of Vermont with Summa Cum Laude honors where he received his B.S. in Business Administration.

    Mandy Love
    Director
    Nuance

    Mandy Love is the director of EHR managed services for Nuance’s Healthcare Division. Love is a solution focused, resilient senior Leader with more than two decades of experience in building, analyzing, implementing and supporting technology solutions and innovation across the healthcare industry. Prior to Nuance, Love was a service director at Physician Technology Partners and a senior clinical IT analyst at Duke University Health System.
     

    Moderator:

    Steve Eck
    Content Strategist
    Modern Healthcare

    Steve comes to Modern Healthcare with over 17 years of experience with Active Communications International (ACI) where he was directly responsible for the production of cutting-edge, strategic conferences and events targeted towards the senior-level executive. He is well-versed in the healthcare industry and has been recognized throughout his career for being a visionary production leader leveraging in-depth knowledge of the marketplace with a focus on operational efficiency and customer satisfaction. Steve focuses on curriculum and content development for all planned conferences and events.
     

    For more information on Modern Healthcare webcasts, visit ModernHealthcare.com/webinars or email [email protected] The complete Webinar FAQ is at http://www.modernhealthcare.com/webinarFAQ.

    I lost/never received my GoToWebinar email. How do I get to the webinar?

    When the webinar begins, click here and enter the e-mail you used to register for the event.

    Re-Broadcast

    The presentation slides will be available 48 hours AFTER the broadcast, and links to a video recording will be available on the same page.

    Technical Questions

    If you have difficulty logging into the webinar, can't hear the webinar or other technical questions, please call GoToWebinar's technical support line at 1-800-263-6317. If you are unable to view the webinar, you can still listen via the GoToWebinar phone number in your registration email.

    You may be contacted by the sponsor of this event.

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    • News
      • Current News
      • Providers
      • Insurance
      • Government
      • Finance
      • Technology
      • Safety & Quality
      • Digital Health
      • Transformation
        • Patients
        • Operations
        • Care Delivery
        • Payment
      • ESG
      • People
      • Regional News
        • Midwest
        • Northeast
        • South
        • West
      • Digital Edition (Web Version)
    • Opinion
      • Bold Moves
      • Breaking Bias
      • Commentaries
      • Letters
      • Vital Signs Blog
      • From the Editor
    • Events & Awards
      • Awards
        • Nominate/Eligibility
        • 100 Most Influential People
        • 50 Most Influential Clinical Executives
        • Best Places to Work in Healthcare
        • Excellence in Governance
        • Health Care Hall of Fame
        • Healthcare Marketing Impact Awards
        • Top 25 Emerging Leaders
        • Top Innovators
        • Diversity in Healthcare
          • - Luminaries
          • - Top 25 Diversity Leaders
          • - Leaders to Watch
        • Women in Healthcare
          • - Luminaries
          • - Top 25 Women Leaders
          • - Women to Watch
      • Conferences
        • Digital Health Transformation Summit
        • ESG: The Implementation Imperative Summit
        • Leadership Symposium
        • Social Determinants of Health Symposium
        • Women Leaders in Healthcare Conference
      • Galas
        • Best Places to Work Awards Gala
        • Health Care Hall of Fame Gala
        • Top 25 Diversity Leaders Gala
        • Top 25 Women Leaders Gala
      • Virtual Briefings
        • - Hospital of the Future
        • - Value Based Care
        • - Hospital at Home
        • - Workplace of the Future
        • - Digital Health
        • - Future of Staffing
        • - Hospital of the Future (Fall)
      • Webinars
    • Multimedia
      • Podcast - Beyond the Byline
      • Sponsored Podcast - Healthcare Insider
      • Video Series - The Check Up
      • Sponsored Video Series - One on One
    • Data Center
      • Data Center Home
      • Hospital Financials
      • Staffing & Compensation
      • Quality & Safety
      • Mergers & Acquisitions
      • Data Archive
      • Resource Guide: By the Numbers
      • Surveys
      • Data Points
    • Newsletters
    • MORE+
      • Contact Us
      • Advertise
      • Media Kit
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