Today’s consumers use technology to manage ever-expanding areas of their life. From surfing television shows, to checking account balances, to building shopping lists, people control more and more or their life with less and less effort. Healthcare consumers — patients — expect similar conveniences within the healthcare realm. Existing consumer engagement solutions can be applied within healthcare to automate intelligent interactions and meet these patient service demands. A digital conversational AI experience can empower patients with access to information and self-reliance that drives patient satisfaction and protects revenue.
During this webinar, you'll learn:
- The importance of a digital patient engagement strategy
- The role patient communication plays in organizational revenue
- How to deliver better patient experiences with AI-powered, omni-channel technology