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Sponsored Content Provided By Podium
This content was created by and paid for by an advertiser. The Crain's editorial department was not involved in the creation of this content.
February 18, 2021 12:02 PM

Webinar: Critical Touchpoints for Every Patient’s Journey — How Technology Plays an Important Role

Now Available On-Demand

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    The modern patient journey demands more personalization, more mobile-friendly interactions, and altogether—more technology. Health systems that can’t keep up with this shift will lose patients to providers that implement more of the digital connection they have come to expect. Patients are ready for ease and convenience, and not just from their online shopping or grocery pickup. 

    Join us as we analyze the critical moments of every patient’s journey and how to improve digital interactions to elevate care, improve patient satisfaction and even alleviate overwhelmed front desk staff. From the moment a patient finds your organization—through scheduling, care, billing and follow up—technology has a place and has become an expectation. 

    Save your seat and learn from our panel of experts as we discuss: 

    • Current trends and research on technology in healthcare 
    • Preferred communication channels for the modern patient
    • How texting can play a role at every step of the patient’s journey
    • Improving the patient billing and scheduling process 
    • The importance of your online presence and communication options for new patients
       
    Panelists:

    Tyler Gardiner
    Subject Matter Expert & Value Engineer
    Podium

    As the Subject Matter Expert in Healthcare for Podium, Tyler focuses on large enterprise transformations. Tyler brings more than 10 years of experience in helping enterprises stand out from the crowd by implementing cutting-edge technologies that modernize the consumer’s journey.

    Rob Lawson
    Global Partnerships and Advocacy
    Google

    Rob Lawson has worked in business development and as a founder of a variety of companies related to mobile advertising, gaming, and messaging. He now works on partnerships at Google, building the business messaging ecosystem through partnerships with brands, bots, CSPs, and mobile operators. Mr. Lawson grew up in Yorkshire in northern England, and now lives in the San Francisco Bay Area where he keeps chickens and rides bikes.
     

    Moderator:

    Adam Rubenfire
    Custom Content Strategist
    Modern Healthcare

    Adam Rubenfire is Modern Healthcare's Custom Content Strategist. He is responsible for the development of webinars, white papers and other engaging content for marketers looking to target the healthcare industry. Prior to his current role, he served as Modern Healthcare's supply chain reporter. His work has also appeared in the Wall Street Journal, Automotive News and Crain's Detroit Business.
     

    For more information on Modern Healthcare webcasts, visit ModernHealthcare.com/webinars or email [email protected] The complete Webinar FAQ is at http://www.modernhealthcare.com/webinarFAQ.

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    When the webinar begins, click here and enter the e-mail you used to register for the event.

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    The presentation slides will be available 48 hours AFTER the broadcast, and links to a video recording will be available on the same page.

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    You may be contacted by the sponsor of this event.

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    • News
      • Current News
      • Providers
      • Insurance
      • Government
      • Finance
      • Technology
      • Safety & Quality
      • Digital Health
      • Transformation
        • Patients
        • Operations
        • Care Delivery
        • Payment
      • ESG
      • People
      • Regional News
        • Midwest
        • Northeast
        • South
        • West
      • Digital Edition (Web Version)
    • Opinion
      • Bold Moves
      • Breaking Bias
      • Commentaries
      • Letters
      • Vital Signs Blog
      • From the Editor
    • Events & Awards
      • Awards
        • Nominate/Eligibility
        • 100 Most Influential People
        • 50 Most Influential Clinical Executives
        • Best Places to Work in Healthcare
        • Excellence in Governance
        • Health Care Hall of Fame
        • Healthcare Marketing Impact Awards
        • Top 25 Emerging Leaders
        • Top Innovators
        • Diversity in Healthcare
          • - Luminaries
          • - Top 25 Diversity Leaders
          • - Leaders to Watch
        • Women in Healthcare
          • - Luminaries
          • - Top 25 Women Leaders
          • - Women to Watch
      • Conferences
        • Digital Health Transformation Summit
        • ESG: The Implementation Imperative Summit
        • Leadership Symposium
        • Social Determinants of Health Symposium
        • Women Leaders in Healthcare Conference
      • Galas
        • Best Places to Work Awards Gala
        • Health Care Hall of Fame Gala
        • Top 25 Diversity Leaders Gala
        • Top 25 Women Leaders Gala
      • Virtual Briefings
        • - Hospital of the Future
        • - Value Based Care
        • - Hospital at Home
        • - Workplace of the Future
        • - Digital Health
        • - Future of Staffing
        • - Hospital of the Future (Fall)
      • Webinars
    • Multimedia
      • Podcast - Beyond the Byline
      • Sponsored Podcast - Healthcare Insider
      • Video Series - The Check Up
      • Sponsored Video Series - One on One
    • Data Center
      • Data Center Home
      • Hospital Financials
      • Staffing & Compensation
      • Quality & Safety
      • Mergers & Acquisitions
      • Data Archive
      • Resource Guide: By the Numbers
      • Surveys
      • Data Points
    • Newsletters
    • MORE+
      • Contact Us
      • Advertise
      • Media Kit
      • Jobs
      • People on the Move
      • Reprints & Licensing