Webinar: Capturing failed follow-ups — What this means for the patient and the practice

In this session, experts discuss the issue of failed follow-up as we explore the role of analytics in helping us to ‘shine the light’ on and identify failed follow-ups, and further, how to make these insights actionable to ensure that patients are getting the recommended care that they need.

Attendees will learn: 

• How analytics helps ‘shine the light’ on identifying failed follow-ups
• How to make analytic insights actionable to ensure patients are getting their recommended care
• How follow-up can be tracked and monitored

This is part two in a three-part webinar series. 

Experts have shown that 10% of all imaging requires a follow-up recommendation and half are never followed up on. In this series, we will show how organizations can capitalize on these opportunities to improve outcomes, avoid malpractice and recover revenue.

Agenda:

• Monday, November 23 at 11 AM CST | Tackling failed follow-up: Two perspectives
  Learn more about part 1 and watch on-demand.
• Tuesday, December 1 at 11 AM CST | Capturing failed follow-ups: What this means for the patient and the practice
• Monday, December 14 at 11 AM CST | The follow-up recommendation lifecycle: starting upstream in the workflow
  Learn more about part 3 and register.
   

George McGuire
Diagnostics Customer Success Executive
Nuance Communications

As a Client Success Executive, George is primarily responsible for conducting and presenting quality and performance analyses for existing and prospective Nuance clients using the mPower analytics platform.  Prior to joining the Nuance team, he was an operations director for a large radiology practice in Pittsburgh, PA, and has more than 10 years of experience in radiology analytics.  George was a Health Care Specialist in the US Army National Guard and holds a Bachelor of Arts degree from the University of Pittsburgh.

Carrie Shockman
Diagnostics Account Executive
Nuance Communications

Carrie brings a unique perspective and expertise to healthcare technology sales. As a former PAC Administrator, she has experienced and managed the real-world impact of imaging applications on the daily lives of radiologists, clinicians and the IT professionals who support them. 
 

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