Where healthcare challenges find solutions

Patients

Today’s patients are becoming consumers who expect a convenient, personalized and intuitive experience in all aspects of their lives, including interactions with healthcare providers. Read about the innovations that engage, inform and empower patients.

How one firm can offer directions to every patient or visitor

How one firm can offer directions to every patient or visitor

A startup is winning customers by offering hospital officials multiple methods of guiding their patients and visitors through their facilities. From smartphone "blue dot" apps to printed maps, Connexient lets users have it their way.

Wayfinding apps finding their way into hospitals

Wayfinding apps finding their way into hospitals

A growing number of health systems have been attracted to technological solutions like mobile apps, touchscreen kiosks and digital signage. These wayfinding innovations cater to younger, more tech-savvy hospital visitors.

Finding your way in the hospital mega-complex

Finding your way in the hospital mega-complex

As large, urban medical centers expand, they've created a new problem for their first-time patients: how to navigate their way around the sprawling complexes. Failure to come up with a solution can be costly.

Real-time monitoring key to boosting patient satisfaction

Real-time monitoring key to boosting patient satisfaction

Every healthcare provider is struggling to lift its patient satisfaction ratings. They know a happy patient is usually a healthier one. Yet caregivers often learn about patient complaints far too late in a hospital stay to affect those perceptions.

Lessons for entrepreneurs from Orchid's rollout: Gambling with patient lives is not an option

Traits that may fly in the Silicon Valley tech world such as risk-taking or impulsivity don't play well in the healthcare industry.

How CipherHealth built a best-in-class patient-rounding tool

How CipherHealth built a best-in-class patient-rounding tool

Sometimes an entrepreneur sets out to solve one problem, but winds up with the winning solution for another. That's what happened to Alexander Hejnosz, who launched CipherHealth in 2009 along with co-founders Randy Cheung and Zach Silverzweig.

Bigger systems need easily shared solutions

Providence Health & Services knew monitoring and resolving patient problems in real time was the best way to raise its patient satisfaction scores. But they needed technology to facilitate analysis of patient complaints and enable problem solving without adding a layer of burdensome data collection and input tasks.

Numerous solutions for patient monitoring, but which works best?

Seeing a major opportunity to give health systems a technology-driven solution, a number of medical technology companies and start-ups have begun developing software applications that seek to reduce administrative burdens by doing away with the middle man.

Daily monitoring of patient satisfaction hits a stumbling block

Daily monitoring of patient satisfaction hits a stumbling block

In 2014, OSF HealthCare in Illinois kicked off a bold new strategy that called for leaders to make daily rounds to gauge their patients' experiences. As they warmed up to the new initiative, they realized the need for a technology upgrade.

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The Transformation Hub is produced in partnership with Avia, an organization that provides information and insight about healthcare transformation. Modern Healthcare is solely responsible for the editorial content of the Transformation Hub and submission is open to all organizations.

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