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From the C-Suite
 
Magazine
No sleight of hand | EHR improves quality, compliance, productivity
By Wayne Winistorfer | November 07, 2011 | Print Magazine Print Magazine Subscription Details
People often imagine that healthcare information technology works a bit like “The Wizard of Oz,” where a genius behind the curtain does marvelous, mysterious things. But the real benefit of healthcare IT is that it produces very down-to-earth results: better patient care, greater physician satisfaction, higher reimbursement and improved quality and compliance.
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Magazine
Changing together | Kaiser-union partnership gets results
By John August and Barbara Grimm | September 19, 2011 | Print Magazine Print Magazine Subscription Details
How does an organization with a heavily unionized workforce, spread over hundreds of locations in nine states, not only provide high-quality, affordable healthcare, but also continuously improve care delivery?We do it by working together—25,000 managers, 15,000 physicians and 92,000 workers in 29 local unions—through Kaiser Permanente's Labor Management Partnership, called “the largest, most complex, ambitious and broad-based labor management partnership in U.S. history,” by Thomas Kochan, a management professor at MIT.
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Magazine
In the crucible | N.M. hospital puts disaster plan to the test
By F. Curtis Smith | September 05, 2011 | Print Magazine Print Magazine Subscription Details
Disaster plans. All hospitals have them, but few of us, thankfully, are forced to implement them. At Los Alamos (N.M.) Medical Center, the immeasurable value of a good disaster plan was demonstrated recently as fires threatened to consume our hospital and community.It began on June 26, a Sunday, when a tree fell on a power line, sparking the first flames of what is known as the Las Conchas fire, the largest in New Mexico history. During the next 36 days, the fire would char nearly 160,000 acres surrounding Los Alamos.
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Magazine
A new standard | Aim for safety of planes, nuclear plants
By Dan Wolterman and Dr. M. Michael Shabot | August 01, 2011 | Print Magazine Print Magazine Subscription Details
Everyone counts on high-reliability organizations to ensure our personal safety when we fly on commercial airliners or travel near a nuclear power plant. Air traffic control, nuclear submarines, nuclear aircraft carriers and naval aviation all have well deserved reputations for high-reliability operation.
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