Modern Healthcare's 2012 Best Places to Work in Healthcare Conference and Awards Gala Agenda

Conference Agenda

10:00 AM - 10:30 AM - Check In / Registration

10:30 AM - 11:30 AM - Opening Keynote

Diagnosis: Engagement

Starwood Hotels & Resorts Worldwide is the world�s most global hotel company, with 1,000 hotels in 100 countries. With a portfolio of nine innovative lifestyle brands, including St. Regis, W Hotels, Westin, and Sheraton, Starwood Hotels is focused on distinct experiences to create loyalty beyond reason and generate value.

The keepers of the brand promise rest with the associates and the interactions they have with guests every day. During this session you will hear how Starwood has invested in its culture to create an asset that has contributed to bottom-line performance and industry leadership. You will also hear how Starwood is utilizing workplace culture and employee engagement as an "immune system" to protect against "competitive antigens" particularly in the face of emerging trends in consumer expectations.

Matt Valenti (bio)
Director, Global Research
Starwood Hotels & Resorts Worldwide, Inc.

11:30 AM - 12:15 PM - Most Improved Best Places: Recipes for Success!

This panel discussion will bring you up close and personal with organizations that have climbed the Best Places to Work in Healthcare ranks throughout the years. They will share their stories about and strategies for continuously improving their companies. Discover and take away proven methods that have catapulted each one into the top half of Healthcare's Best Places to Work.

PANEL SPEAKERS:
Karen Hartman (bio)
President, Corazon

Larry Robertson (bio)
President
Texas Health Center for Diagnostics & Surgery

Rick Merrill (bio)
President & CEO
Cook Children�s Healthcare System

MODERATED BY:
Peter Burke (bio)
President & Co-Founder
Best Companies Group

12:15 PM - 1:15 PM - Networking Luncheon

1:15 PM - 2:15 PM - Best Practices from 5- Year Winners

Hundreds of healthcare organizations are considered annually for the honor of being named to our "Best Places to Work in Healthcare" list, yet only eight have made the cut five times. Hear firsthand what it takes to be a "Best Place" from three companies that are five-year winners of this prestigious award.

PANEL SPEAKERS:
Teri Fontenot (bio)
President & CEO
Woman's Hospital

Michael Maron (bio)
President & CEO
Holy Name Medical Center

MODERATED BY:
Studer Group

2:15 PM - 3:00 PM - The Success Matrix: The Link between HCAHPS Scores, Employee Satisfaction & Profitability

Solid leadership is essential when building a world class healthcare organization. This session defines key roles that healthcare leaders must own and execute. It will also reveal how care quality and safety outcomes, HCAHPS scores, employee engagement and bottom-line financials are intertwined and have a great impact one another.

Download the Bon Secours Presentation (PDF)

Peter Bernard (bio)
CEO
Bon Secours Richmond Health System

Bonnie Shelor (bio)
SVP & Chief Human Resource Officer
Bon Secours Richmond Health System

3:00 PM - 3:15 PM - Break

3:15 PM - 4:00 PM - Closing Session

Accountability! Turn Limited Resources into Results

This session will describe clear-cut ways to hold staff to desired behavior, highlight ways in which leaders can impact victim thinking and provide strategies for dealing with organizational resistance.

Liz Jazweic (bio)
RN, Renowned Speaker
Strategist & Author

5:00 PM - 6:30 PM - End of Conference Break

5:00 PM - 6:30 PM - Networking Cocktail Reception

6:30 PM - 9:30 PM - Gala & Awards Ceremony

See footage from the 2011 Best Places to Work in Healthcare Conference and Gala

Thank you to the more than 250 healthcare professionals who attended Modern Healthcare's 2011 Best Places to Work Conference and 500 who attended the Gala that night. We hope you found the events informative and enjoyable.