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UPMC launches telemedicine startup for nursing home patients

By Shelby Livingston  |  September 23, 2016

UPMC health system has announced the launch of a telemedicine software company that will help patients reach doctors during off hours. The move is aimed at reducing avoidable hospital admissions among nursing home patients.

UPMC invests in tech firm to grow Medicare Advantage membership

UPMC invests in tech firm to grow Medicare Advantage membership

By Shelby Livingston  |  September 21, 2016

Hilton Head, S.C.-based Cavulus, which has been in business for 10 years, uses predictive modeling and data analytics tools to help health insurance companies grow membership, primarily in the Medicare Advantage market.

What insurers are doing to fix their rap for awful customer service

What insurers are doing to fix their rap for awful customer service

By Bob Herman  |  September 17, 2016

A poll from the Kaiser Family Foundation found people ranked health insurance companies almost as unfavorably as pharmaceutical companies and oil conglomerates, due in no small part to insurers' reputation for poor customer service.

UPMC expects enrollment growth in ACA marketplace

UPMC expects enrollment growth in ACA marketplace

By Bob Herman  |  September 09, 2016

Another large not-for-profit health insurer, UPMC Health Plan, has said it has no intentions of quitting the Affordable Care Act's insurance marketplaces. UPMC also expects enrollment will grow in 2017.

UPMC's health plan swells in aftermath of Highmark spat

UPMC's health plan swells in aftermath of Highmark spat

By Bob Herman  |  August 26, 2016

Membership in UPMC's health insurance division grew 8% in the past year, according to financial documents released Friday, giving UPMC a bigger foothold as it tries to operate peacefully with its rival Highmark Health.

Best Practices: How to stop wasting so much blood

Best Practices: How to stop wasting so much blood

By Elizabeth Whitman  |  July 30, 2016

As blood management programs catch on, a study at Vanderbilt University Medical Center strengthens the evidence that basic system changes can go a long way in using blood more efficiently.

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