"Tread carefully on measures of patient satisfaction” criticizes satisfaction surveys for focusing on trivia (“a hospital is not a hotel nor a theme park”); encouraging docs to prescribe inappropriate or harmful meds to earn good scores; and yielding subjective data that don't...
The agency released the data ahead of publishing actual ratings for individual hospitals. The data show that hospitals of all kinds—teaching or safety net, for instance—vary in quality as judged by the ratings, which are based on 62 quality measures.
The CMS has selected 516 physician practices to participate in a payment initiative intended to change the way providers manage heart disease.
U.S. healthcare providers and insurers that accept federal funding are now required by an HHS rule to adhere to new protocols when dealing with transgender patients. Hospitals in Boston, New York and San Francisco say their local anti-discrimination laws have made it easy to follow the new rule.
An analysis claiming that more than 250,000 deaths a year in the U.S. are due to medical errors has stirred controversy, as doctors question the researchers' data and methodology. But others say that squabbling over numbers overlooks the very real problem of medical errors in the U.S.
The decadelong movement to combat medical errors in hospitals and other healthcare settings has increased demand for specialists who can lead quality and safety improvement projects. New graduate programs are teaching mid-career professionals those leadership skills.
An upcoming study is questioning the presumption that advanced care for trauma victims en route to the hospital improves their odds of survival.
We asked readers to select up to three out of 25 topics covered in the Best Practices feature since it was launched in 2013. The top 10 vote-getters include using scribes to aid physicians, payers publishing the cost of services and ways to smooth the discharge process.
Acting CMS Administrator Andy Slavitt, Cambia Health Solutions CEO Mark Ganz and AHIP CEO Marilynn Tavenner say consumerism, teamwork and value will transform healthcare payment.
Virginia Mason Health System CEO Dr. Gary Kaplan, Jefferson College of Population Health Dean Dr. David Nash and Women's Hospital CEO Christina Ryan say the healthcare jobs of the future will be shaped by the demands of quality and safety, work-life balance and managing population health.
ONC head Dr. Karen DeSalvo, Castlight Health CEO Dr. Giovanni Colella and Cleveland Clinic CEO Dr. Toby Cosgrove hold out hope that innovation can overcome hurdles like poor interoperability and the limits of clinical science to make healthcare better and less expensive for patients and consumers.
Hospitals are concluding they have to work very closely with healthcare providers, community organizations, families and patients themselves if they're going to keep people out of hospital beds—the new mandate under Medicare and fast-growing models of value-based payment.