Tread carefully on measures for patient satisfaction

By Modern Healthcare  |  June 18, 2016

Regarding the recent online commentary “Yelp CEO says online reviews could beat 'gold standard' healthcare measures," patients' perceptions of their care do have value, and their complaints can be drivers for systemic change. A key word is “perception.” And reality for many people...

Offering patients hope shouldn't lead to exploitation and other letters

By Modern Healthcare  |  May 28, 2016

The May 23 editorial "What's a new cancer drug worth?" offers a very thoughtful discussion. The practice of manipulating science to make products worth more than what they are must cease. Granted, many of the patients are terminal and are looking for hope. However, the hope should not be exploited,...

CMS talk, policy at odds in eliminating health disparities

By Modern Healthcare  |  May 21, 2016

I read with great interest the recent Q&A “We're trying to build the business case for achieving health equity,” (April 25, p. 30), based on an interview with Cara James, Ph.D., director of the CMS' Office of Minority Health.

Organizations should stay committed to Lean

By Modern Healthcare  |  May 14, 2016

Regarding the recent article “Presence Health rethinks its Lean initiative,” Lean and Lean Six Sigma are needed in healthcare more than ever. I

Proposed changes put pressure on small doc practices

By Modern Healthcare  |  May 07, 2016

Regarding the cover story “Physicians face stark choices under Medicare pay proposal,” none of these payment schemes have been proven to be effective. What has been proven is that small, private primary-care physician practices cut down on hospital admissions and readmissions, saving...

Common ground needed to serve most vulnerable populations, and other letters

Common ground needed to serve most vulnerable populations, and other letters

By Modern Healthcare  |  April 30, 2016

Thank you for the April 25 cover story “Breaking the system,” drawing attention to how state budget battles are preventing numerous citizens from accessing services that are integral to their health and well-being. We've noticed the same trend in instances where healthcare overlaps with...

Give doc practices latitude in meeting MACRA demands

By Modern Healthcare  |  April 23, 2016

“Physician practices need more than just an EHR, they need an infrastructure that will allow them to analyze data and use it to improve.” (“Doctors argue for more flexibility on MACRA changes”). Amen!

Photo in EMTALA story wouldn't happen today

By Modern Healthcare  |  April 02, 2016

In the March 28 cover story (“Why patients still need EMTALA,”) it was refreshing to see the photo of former President Ronald Reagan signing the EMTALA legislation, including three Republican and four Democratic members of Congress wholeheartedly supporting a Republican president...

Providers must practice patience in labor and delivery

By Modern Healthcare  |  March 19, 2016

I read with interest the article “In California, where moms deliver affects whether they have a C-section." As a private-practice OB-GYN for the past 23 years working mostly in a community hospital, the numbers showing high variability in the state certainly raise the question, who is...

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