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CMS survey of patients under MIPS not likely to shed light

By Virgil Dickson  |  November 18, 2016

The CMS next year will ask Medicare beneficiaries how their providers are doing under new payment models aimed at improving the quality of care while lowering cost. But critics say it's not likely to help consumers.

New York-Presbyterian experiments with 'air traffic control' for ER patients

By Robin D. Schatz, Crain's New York Business  |  September 08, 2016

Using software developed by TeleTracking Technologies, the goal is to eliminate the sort of bottlenecks that result in long wait times—and irate patients—at a time when hospitals are focusing on improving the patient experience and expediting processes through new technology.

Survey dissatisfaction

Survey dissatisfaction

By Howard Wolinsky  |  September 03, 2016

While a growing number of health systems say posting patient satisfaction ratings has improved physician-patient relations, the CMS' proposed new pay rules under MACRA would allow most doctors to minimize the role those surveys play in determining their rewards or penalties.

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