8:45- 9:30 a.m.
9:30- 9:45 a.m.
Chairperson’s Opening Address and Introduction
9:45 - 10:45 a.m.
Opening Keynote Address
View from the Top: From Bedside to Chair of AHA’s Board of Trustees
Nancy Howell Agee, RN, President & CEO
Nancy Howell Agee has transformed Carilion Health System and Carilion Clinic. As COO, she moved the organization from a hospital network to a system of specialty clinics. By 2011, she emerged as President and CEO of Carilion clinic, where she has expanded services and collaborated with Virginia Tech through its medical school and research institute.
Nancy has been elected to lead the American Hospital Association’s board of trustees in 2018 after multiple years of service on the AHA’s Health Care System’s Governing Council and Regional Policy Board. In her new role, Nancy will be advocating for hospitals before Congress and articulating issues identified within AHA’s nine regions.
In her address, Nancy will discuss her healthcare career including what influenced her to become a nurse and what it has taught her about health and healthcare, her role as president and CEO of an eight-hospital, $1.7 billion healthcare system that serves close to a million people and career advice and tips for young healthcare professionals and women who aspire to be leaders. Learn about what she sees as the most significant challenges facing the AHA and its member hospitals, plus her plan to develop common ground and drive change in her role as chair of AHA’s board of trustees.
10:45 - 11:45 a.m.
Women Upfront: C-Suite Executives Ease the Transition to Value-based Care (Concurrent Session)
C-Suite executives are making the move to value-based care through strategies that ensure access, affordability, quality and equity. It’s the first step toward a healthcare system that measures outcomes, rewards value and structures itself around the lives of patients and families. Among the issues we will explore with this exciting panel, include:
• It’s 2022: What does the value-based care mean to hospitals and health systems?
• How will value-based care evolve in the years leading up to 2022?
• Where are the still untapped opportunities and gaps within value-based care? Why is the preservation of value-based care so vital to hospitals and health systems?
• How can unlocked data unlock better care—the role of technology
• Where is value-based care’s low-hanging fruit?
• How should C-Suite executives effectively pursue value-based care—pitfalls and priorities?
Saria Saccocio, Ambulatory Chief Medical Office, Greenville Health System
Marna P. Borgstrom, President & CEO, Yale New Haven Health System
Marilyn Tavenner, President & CEO, America's Health Insurance Plans (AHIP)
Sowmya Viswanathan MD, MBA, MHCM, Chief Physician Executive Officer, Dartmouth-Hitchcock ACO
10:45 - 11:45 a.m.
Women Upfront: Executives Connect and Engage with the Emerging Healthcare Consumer (Concurrent Session)
Consumers have changed. No longer content with a simple visit or appointment, they seek satisfying, productive healthcare experiences. Cost and convenience still matter but so do close connections with providers. Digital devices are on the scene, but many consumers still have not made them part of their daily healthcare routine. C-suite executives must connect, communicate and engage with an expanding array of consumers –from members of generation Z and millennials, to parents of grown children and homebound seniors. Join us as we explore how healthcare leaders blend digital savvy and marketing with disease management and public health expertise to reach consumers, patients and families. Among the issues we will explore, include:
• Who are the new healthcare consumers?
• What do they want from our healthcare system?
• What is the biggest roadblock in engaging consumers in their own health and healthcare? How can healthcare organizations close that gap?
• How will consumers evolve in the years leading up to 2022? How will technology change the game of healthcare, health and wellness?
Aurora Aguilar, Editor, Modern Healthcare
Lisa Allen, Ph.D., Chief Patient Experience Officer, Johns Hopkins Medicine (JHM)
Teresa Shufflebarger, Chief Business Development Officer, Brookwood Baptist Health
Annette M. Walker, MHA, President of Strategy, Providence St. Joseph Health, Chief Executive, St. Joseph Health
12:00 - 1:10 p.m.
1:10 - 2:00 p.m.
Toward Gender Diversity in the Healthcare C-Suite (Concurrent Session)
Women are still woefully behind men in the workforce, especially at the executive level. A Korn Ferry’s study says it all.
The analysis shows of the top 1,000 U.S. employers by revenue found that across the most prominent C-Suite titles and several industries only an average of 24% of top leaders are women.
The question is why? Standard excuses like women’s lackluster financial skills or their desire to stay home with young children no longer make sense. Join us as we tackle the barriers and roadblocks to gender equity in the healthcare-suit, including how those demographics could gain from turbocharging the roles, responsibilities and opportunities of women executives. Among the issues we will explore, include:
• Why aren’t more women executives in the healthcare C-suite? Should we believe Pew survey research?
o 43% of those surveyed said women are held to higher standards than men for top business positions
o 43% said organizations aren’t ready to hire women leaders
• How would healthcare C-suites benefit from enhanced gender equity? What special competencies and leadership styles do women healthcare executives bring to C-Suite decision making?
• How do healthcare C-Suites and HCOs lose by not pursuing gender equity within the C-suite? What are the human, clinical and business costs?
• What strategies can HCOs use to recruit, promote, develop and retain more women for senior executive and C-suite positions?
• How can women leaders support other women healthcare executives in the early, middle and later phases of their careers?
Christy Harris Lemak, PhD, FACEHE, Professor and Chair, Department of Health Administration, University of Alabama at Birmingham
Gayle Capozzalo, Executive Vice President and Chief Strategy Officer, YaleNewHaven Health
Gloria Goins, Chief Diversity and Inclusion Officer, Bon Secours Health System
Paula Song, MHA, Program Director, UNC Chapel Hill, Associate Professor, Department of Health Policy and Management, The University of North Carolina at Chapel Hill
1:10 - 2:00 p.m.
Inspiration from the Inside Out: The Power of Your Leadership Story (Concurrent Session)
This session will help you to explore what inspires you and how you can use that inspiration to craft your own “inspiration story.” You will explore the concept of “story” to identify how you have written it so far and how you want to write it in the future. Do you allow others to author your story or are you the author? You will also see how this impacts you as a leader within your organization. Research shows that inspired people are significantly more productive. We will provide you with practical suggestions for helping others become inspired to become their best selves, resulting in greater engagement and overall productivity. This exercise will lead you to be more engaged and inspired individually, but more importantly, it will enable you to be a source of inspiration to others.
Questions you will begin to answer are:
• What is your story? How has this inspired you?
• What are the most important values that have emerged from your story?
• Whom do you need to inspire? How will you do this?
• How can this lead to greater productivity within your organization?
We will end the session by encouraging your to consider the rest of your story. How do you want your story to evolve and what legacy do you want to leave behind? You will have a chance to be the author of this.
Sherrie Barch, President, Furst Group & NuBrick Partners
Marsha King, Senior Consultant, NuBrick Partners
2:10 - 3:00 p.m.
Women Upfront: Healthcare Executives Tackle Population Health (Concurrent Session)
Population health management requires a shift from fee-for-service payment to value-based payment anchored in provider performance and health outcomes. Healthcare executives play an indispensable role making the transition from care of individuals to care of patients. They deliver the tools and resources to get patients the right care at the right time. The goal: Zero in on the 10 to 20 percent of patients who account for most healthcare system costs. Listen in as three executives discuss how they approach the quest for a healthier America. Among the issues we plan to explore:
• How do women healthcare executives view population health management (PHM)? Are they more likely than men to embrace concepts like “social determinants of health?”
• How can healthcare lead initiatives and interventions that reach into neighborhoods and communities—specifically local institutions like schools, grocery stores and businesses?
• How can executives assemble a solid IT infrastructure to support PHM?
• How does value-based care drive innovation in population health management? It’s 2022—are we a healthier people?
Merrill Goozner, Editor Emeritus, Modern Healthcare
Halee Fischer-Wright, MD, MMM, FAAP, CMPE, President & Chief Executive Officer, Medical Group Management Association (MGMA)
Susan Freeman, President and CEO, Temple Center for Population Health
Lilli Brilstien, Director Episodes of Care, Horizon Healthcare Innovations (Horizon Blue Cross Blue Shield of New Jersey
2:10 - 3:00 p.m.
How Healthcare Organizations Can Turbocharge the Careers of Women Healthcare Executives (Concurrent Session)
More HCOs seek executives who can drive change and innovation, develop talent in others and accelerate clinical and business performance. Executives need opportunities to explore best practices, share insights, compare experiences and try new ideas. Join us as executives from some of the leading HCOs discuss programs to educate, train, develop and mentor up-and-coming healthcare executives. Issues to be covered include:
• How have new and emerging healthcare trends influenced executives’ needs for specific knowledge, skills experiences and flexible leadership styles?
• How do executives perceive their leadership liabilities and strengths? What are top areas for leadership development?
• What do executive assessment tools tell us about leadership pitfalls and success?
• What type of learning experiences, including coaching, mentoring and online learning, do executives need and prefer?
• What do healthcare executives want from HCOs that are not getting?
• How should HCOs address the leadership education and development needs of emerging healthcare executives?
Teresa Edwards, Corporate Vice President, Peninsula and Western Tidewater, Sentara Healthcare
Deborah Bowen, FACHE, CAE, President and Chief Executive Officer, The American College of Healthcare Executives
Debra Plousha Moore, System Chief of Staff, Executive Vice President, Carolinas HealthCare System
Carol Whittington, Senior Vice President, Ascension Leader Institute
3:00 - 3:15 p.m.
Afternoon Networking Break
3:15 - 4:15 p.m.
Look Forward/Looking Back: Executives Share Career Lessons Learned
Christine Candio, CEO, St. Luke’s, St. Louis
Natalie D. Lamberton, FACHE, COO, Jackson North Medical Center
Nancy M. Schlichting, Retired Chief Executive Officer, Henry Ford Health System, Inc.
Debra Cafaro, Chief Executive Officer, Ventas
4:15 - 4:20 p.m.
Chairpersons Closing Address
End of Day One
7:00 - 7:45 a.m.
7:55 - 8:00 a.m.
8:00 - 8:45 a.m.
Views from the Top
Top Five Indicators of Future Success as a Healthcare Executive
C-suite executives must deliver clinical, financial and operational value to hospitals and health systems and other entities along the burgeoning continuum of care. But how do executives develop the knowledge, skill and style needed to thrive in a value-based world? Join three c-suite executives as they explore the importance of factors like resilience, openness, flexibility, courage, grit and leading through disruptions. Issues to be covered in this interactive panel include:
• Which leadership traits will predict success for executives in the years heading up to 2022?
• Should executives serve fearlessly but compassionately? And what is the role of authenticity and adversity management?
• How has the evolving healthcare landscape redefined the meaning of intelligence?
• Where and how can healthcare executives use emotional intelligence to their advantage? Or is E.I. overrated?
• How vital are cognitive control and tenacity to C-suite executive performance?
• How can HCOs develop executives with in-demand leadership style and traits?
Fawn Lopez, Publisher and Vice-President, Modern Healthcare
Debra A. Canales, Executive Vice President, Chief Administrative Officer, Providence St. Joseph Health
Lynn Richmond, Executive Vice President and Chief Strategy Officer, Montefiore Medicine
Ann Huston, Chief Strategy Officer, Cleveland Clinic
8:45 - 9:15 a.m.
Morning Networking Break
9:15 - 10:10 a.m.
Powerful Tools to be a Calm, Confident Change Agent
As a healthcare executive, you are responsible for leading your organization through a series of big changes. Now each person does the work of three. The resistance is palpable. And even high performers have change fatigue.
In this session, dynamic presenter Sharon Melnick, Ph.D. will equip you with a “self-management” toolkit to show up as the leader you want to be and move your organization from reactive to resilient. Your pipeline of emerging women leaders will thrive as you create a culture where people are engaged, energized, and empowered.
Sharon Melnick, PhD, CEO, Horizon Point, Inc.
Sharon Melnick, PhD is a leading authority on business psychology, stress resilience, and women’s leadership. Her methods are informed by 10 years of research at Harvard Medical School and field tested by over 19,000 clients and training participants.
As CEO of her firm Horizon Point Inc, Sharon Melnick, PhD is an internationally renowned speaker and sought after trainer. Her presentations on Resilience during Change and Success under Stress create buzz – and receive 100% repeat invites from organizations such as Procter and Gamble, Eli Lilly, Dignity Health, Merck, Sodexo, MetLife, Novartis, NYLife, GE, OmniCom, American Nursing Association, American Heart Association, and at the White House.
Dr. Melnick authored the acclaimed book Success under Stress: Powerful Tools for Staying Calm, Confident, and Productive when the Pressure's On and a new bestseller Confidence when it Counts for women. She educated underserved populations as advisor to SmartWoman, a mobile application in 47 countries partnered with Facebook and UN Women. Her advice has been featured on Forbes.com, Fox News, NYTimes Blog, Huffington Post, CBS, AmexOPEN and others. She is the CEO of Horizon Point Inc. a diverse supplier.
10:10 - 11:00 a.m.
Negotiations with Partners and Power Players
The myth prevails: women “leave money on the table” in negotiations, perhaps preferring softer perks to dollars. But the reality is equally troubling: Is it possible that some women give in too quickly and walk away from a negotiation? Do they lack experience in closing deals? Or do they underestimate their value, thinking they must prove their worth? This interactive panel covers negotiation roadblocks and how executives can pursue “the yes.” Among the issues we will analyze:
• How can women executives overcome their perceived discomfort with “hard” issues?
• How do they prepare to negotiate from a position of strength?
• Can they overcome negotiating barriers to reach the most advantageous “yes” possible?
• What’s negotiating like in a culture grounded in coordination, cooperation and collaboration?
• How can women apply their negotiating skills in a value-based care world?
Patricia Ball, Senior Vice President of the Strategic Resource Group, TeamHealth, Inc.
Teri Fontenot, FACHE, President and Chief Executive Officer Woman's Hospital
Laurie Jensen, Director, Organizational Development, Henry Ford Health System
Kathy Lancaster, Executive Vice President and Chief Financial Officer, Kaiser Foundation Hospitals and Health Plan
11:10 a.m. - 12:00 p.m.
Closing Keynote Address
View from the Top: Champion for Medicaid Expansion
Rebekah Gee, MD, - Secretary, Louisiana Department of Health
Dr. Rebekah Gee began her role as Secretary of the Louisiana Department of Health in January of 2016. Prior to being appointed to this role, she served as the Medicaid Medical Director for Louisiana. In her first year as Secretary, Dr. Gee oversaw the implementation of Medicaid Expansion in Louisiana. Within the first six months, more than 350,000 adults were newly enrolled in the program, and over 40,000 received preventive health care or new patient services.
She has served both state and national leadership roles in public health policy. Notably, as the director for the Birth Outcomes Initiative for the state of Louisiana, she led the charge to end elective deliveries before 39 weeks -an effort that led to an 85% drop statewide.
In addition to her role as Secretary of the Louisiana Department of Health, she is currently a practicing gynecologist and Gratis Faculty at the Louisiana State University School of Medicine and Louisiana State University Health Sciences Center in New Orleans. Her professional organizations include participation in the American College of Obstetricians and Gynecologists and the Louisiana American College of Obstetricians and Gynecologists.
12:00 - 12:15 p.m.
Chairpersons’ Closing Address
21st U.S. Secretary of Health and Human Services
Kathleen Sebelius is one of America’s foremost experts on national and global health issues, human services, and executive leadership. As CEO of Sebelius Resources LLC, she provides strategic advice to private companies, non-profit organizations, higher education institutions, and financial investors.
Sebelius serves as a member of the board of Grand Rounds Inc. and as a senior advisor to Enhanced Pharma, Hampton Creek Inc., and the Aspen Institute, where she co-chairs the Health Strategy Group. Sebelius is a frequent keynote speaker for national and international organizations.
Until 2014, Sebelius served in the Obama cabinet as Secretary of the Department of Health and Human Services, leading the effort to pass and implement the most significant health reform in half a century, the Affordable Care Act. She previously served in Kansas as governor, insurance commissioner, and state legislator. She has led numerous ambitious efforts at the state and federal level to provide all Americans with the opportunity and tools to live happier, healthier, and more successful lives.
President, Healthcare Operations
Chief Operating Officer, Ascension Health
Patricia A. Maryland oversees healthcare operations for Ascension Health, the healthcare delivery subsidiary of Ascension. She has extensive experience in strategic planning, patient care operations, service line management, and clinical program development and evaluation. Pat previously served as the Michigan Ministry Market Leader for Ascension Health, where she also provided strategic and operational leadership for St. John Providence Health System. In this role, she focused on aligning the Health Ministries in the Michigan Market. Dr. Maryland has extensive experience in strategic planning, patient care operations, service line management, finance, clinical program development and evaluation. Dr. Maryland received a bachelor’s degree in applied mathematics from Alabama State University, Montgomery, and a master’s degree in biostatistics from the University of California, Berkeley. She holds a Doctorate of Public Health from the University of Pittsburgh, concentrating in health services administration and planning. Dr. Maryland has publications covering topics as varied as gerontology, community health and emergency medical services systems. She is also involved with various community associations and sits on many boards.×