North Mississippi Health Services in Tupelo, Miss., is among the four winners of the 2012 Malcolm Baldrige National Quality Award, which recognizes organizations for innovation, improvement and leadership.
North Mississippi Medical Center, the system's flagship hospital, was a 2006 winner of a Baldrige award. This round of recipients was selected from among 39 applicants in the 25th anniversary of the contest and the Baldrige Performance Excellence Program. North Mississippi operates four smaller hospitals in Mississippi and one in Alabama.
The Baldrige program is a public-private partnership managed by the U.S. Commerce Department's National Institute of Standards and Technology. The applicants are judged on leadership; strategic planning; customer focus; measurement; analysis and knowledge management; workforce focus; operations focus; and results.
"The four organizations recognized today with the 2012 Baldrige Award are leaders in the truest sense of the word and role models that others in the healthcare, nonprofit and business sectors worldwide will strive to emulate," acting Commerce Secretary Rebecca Blank said in a news release
For the first time, Baldrige has recognized some organizations that excel in one or more of those categories. Maury Regional Medical Center in Columbia, Tenn., was recognized for its strategic thinking and workforce focus.