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Healthcare Business News

TeleTech acquires Guidon and subsidiary

By Joseph Conn
Posted: October 9, 2012 - 12:30 pm ET

TeleTech Holdings, an Englewood, Colo.-based, publicly traded developer and manager of branded commercial websites, has announced the acquisition of the privately held management consulting firm Guidon Performance Solutions and its healthcare subsidiary, Synovation Health Collaborative.

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The acquisition of Guidon, based in Mesa, Ariz., “extends TeleTech's management consulting expertise around customer experience optimization and further strengthens our ability to go from strategy to execution in delivering fully integrated solutions that help clients increase revenue and improve profitability,” Ken Tuchman, TeleTech chairman and CEO, said in a news release.

Terms of the deal were undisclosed.

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