Friction an apt analogy

Posted: November 29, 2011 - 12:00 pm ET

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Regarding "CHIME Time: Focus on friction in health IT": This is a fantastic posting; it leaves you with a concrete visual that boils down a complex problem.

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Thanks so much for this—I will put the analogy in my toolbox!

Susan Reese

Chief nurse executive

Kronos

Chelmsford, Mass.

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Friction an apt analogy

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