Patient Satisfaction Measurement Firms Survey

About the Survey

This survey is intended for U.S. patient-satisfaction measurement firms that analyze various sectors of the healthcare industry. Results of this survey create our annual Largest patient satisfaction firms list. This survey was first published in 2006.

Most Recent Survey Results: Largest patient-satisfaction measurement firms: 2015

View past survey results: 2014, 2013, 2012,

View an alphabetical list of past survey respondents: 2015, 2014, 2013, 2012,

Please see below for details on the next upcoming survey.

Frequently Asked Questions

Q: How can my company participate?
A: To participate, fill out the survey form on behalf of your organization and turn it in before the stated deadline.
Q: When will the survey open?
A: The 2016 Patient Satisfaction Measurement Firms Survey is TBA.

Q: When is the completed survey form due?
A: The 2016 Patient Satisfaction Measurement Firms Survey is TBA.

Q: What else do I need to do to participate?
A: A senior executive from the company must review the completed survey before submission then sign this document to verify the accuracy of data. Once the document has been signed, it must be sent to the Research Department either via fax to 312-280-3159 or e-mailed to

Q: What happens with this survey's results?
A: The data collected from this survey goes to create the Largest patient-satisfaction measurement firms ranked list that will be featured in the By the Numbers section of Modern Healthcare and offered online. Visit our Data Center for the most recent Patient Satisfaction Measurement Firms Survey results.

Q: When will the results be published?
A: The 2014 Patient Satisfaction Measurement Firms Survey results are slated to appear in the Nov. 3 issue of Modern Healthcare.

Q: How much does it cost to participate?
A: There is no cost to participate in this survey.

Q: Can we still send in information if the deadline has passed?
A: Yes, the link will still be active for you to submit online. However, your information will not be taken into consideration for the survey results. A late submission will not be considered for participation. It will, however, be saved into the database so that it can be accessed for next year's survey.

Q: Who can I contact with questions about this survey?
A: Art Golab, research director, at or 312-649-5231.

Advertising opportunities

For information on Survey Sponsorships, please contact Ilana Klein, advertising director of Modern Healthcare, at or 312-649-5311.


For information on color reprints and surveys, please contact Lauren Melesio at or 212-210-0707. Available reprint options are detailed online.

Enhanced respondent listing

If you participated one of our surveys and would be interested in purchasing and/or renewing your enhanced respondents listing please e-mail Jennifer McCullough at
Modern Healthcare's survey results data, unless otherwise specified, are a copyrighted product of Crain Communications Inc. All rights reserved. Reproduction or use of the result charts, rankings and database contents in any manner other than as allowed under this license agreement is strictly prohibited. The copyrighted charts, lists and database contents may not be copied, shared, resold, redistributed, sublicensed or publicly displayed on a website without the permission of Modern Healthcare. This restriction applies to lists of selected data that the licensee may create from using the database contents.



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