Congratulations to those organizations chosen for this year's Best Places to Work in Healthcare listing. You've set a great example for all of us.
Sometimes organizations that are struggling use the external environment as an excuse. Their attitude is: “These are tough times. We just can't do any better.”
These
2010 Best Places to Work prove it is possible to get it right even in the toughest times. The key is to create a culture of consistent, sustainable execution. In a pay-for-performance era, being able to execute consistently and effectively is the key to success—and perhaps even survival.
Many of these organizations are repeat winners, meaning they've been able to make consistent performance gains and sustain them over time. (Actually, the attaining isn't the hard part. The sustaining is.)
I believe the secret to their success is that they know how to attract high performers and bring out the best of them. They've been able to create the kind of organizational culture great employees like.
I know many of these leaders personally. They run aligned, transparent, consistent organizations where people communicate well and everyone knows what to expect—where everyone works together to meet challenges and create the best possible patient experiences.
Ultimately, they provide outstanding, high-quality healthcare that gets better over time. This creates the sense of purpose that truly motivates high performers—and that truly makes these organizations Best Places to Work.