Interviewed by Modern Healthcare reporter Jean DerGurahian, Delnor Community Hospital, Geneva, Ill., executives discuss Lean methodologies that they say have helped the facility find cost savings, improve processes and increase satisfaction. Tom Wright, president and CEO, and Jim Kearns, chief information officer, say that organizational changes like Lean will become crucial to hospitals as they face continuously shrinking reimbursements and an unclear path to healthcare reform. An interview transcript is available here.
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