The most significant information technology challenge today is achieving improved clinical outcomes from both new and existing technologies. In light of today's economic climate and constrained capital environment, it is essential that every dollar invested in information technology return significant quality, cost, and operational improvement to the bottom line.
Further these improvements need to be achieved in a timely manner – typically measured in weeks – not months or years. Unfortunately, many information technology projects fall short of their intended impact for many well-documented reasons—shifting priorities, unforeseen dependencies, system complexity, lack of interoperability with complimentary systems, and inadequate cross-functional buy-in.
At the foundation of every top performing institution is a culture which encourages communication in a timely, effective, and efficient manner. In similar fashion, successful technology initiatives are formed on the pillars of frictionless communication between clinical, IT, and executive teams. Vocera puts hospital organizations on a path to achieving significant and immediate results by aligning the interests of these key stakeholders.
For clinicians, Vocera provides a simple and intuitive user interface requiring minimal training, yet immediately removes countless obstacles and distractions for nurses by instantly connecting them to the individuals and information they need.
For IT leaders, the Vocera system extends investments that have been made in wireless local area networks (WLANs) and integrates with existing systems such as nurse-call, patient monitoring, or electronic bed boards to provide the last mile extension needed to deliver information to mobile medical workers. Additionally, the Vocera system's centralized software administration allows the system to be deployed in less than eight weeks.
Vocera measures success based on our ability to help customers address their most pressing communication and workflow challenges.
At the highest level, we track impact across a broad set of areas where poor or inefficient communication has been shown to result in lost revenues, compromised patient safety, lower patient satisfaction, and high levels of staff burn out and fatigue.
Within weeks of implementing Vocera, our customers are identifying and capturing opportunities to increase top-line performance through improved patient flow, while at the same time elevating patient safety, patient satisfaction, and staff efficiency.
• 80% reduction in ED diversions
• 44% improvement in door-to-balloon response times
• 6% increase in HCAHPS performance scores
• 94% reduction in telemetry alarm closures rate
• $1 million dollar reduction in staff overtime
For executives, this all equals less wasted time and money, quieter patient environments, improved patient safety, allowing clinicians to spend more quality time serving patient needs.
Vocera Communications exists to help hospitals save steps, save time, and save lives by providing unified communication workflow solutions for today's rapidly changing healthcare environment.
The Vocera solution, comprised of intelligent system software and hands-free, wearable communications badges, transforms the way mobile workers communicate. The Vocera solution helps break down departmental silos — allowing staff to instantly connect with the right individuals, at the right time, for the right situation.
More than 600 hospitals and 400,000 users leverage Vocera to achieve advanced clinical, operational, and financial outcomes. The Vocera communications system is exclusively endorsed by the American Hospital Association.
For more information, call 800.331.6356 or visit vocera.com.
